Load+Go is a peer-to-peer delivery platform connecting people who need items moved with local drivers who already have spare vehicle capacity. Think of it as rideshare, but for your stuff. Instead of booking an expensive courier or hiring a truck, you tap into drivers already heading your way.
We currently operate across the North Island of New Zealand, including Auckland, Hamilton, Tauranga, and everywhere in between. We're growing fast — if your pickup and drop-off are both in the North Island, we can help.
No! You can get an instant quote without signing up. Just tell us what you're sending, where it's going, and when — you'll see the price straight away. You only need an account when you're ready to book.
Your price is based on two things: the size of your item and the driving distance. We use actual road distance (not straight-line), so it's always fair. The quote you see is the price you pay — no hidden fees, no surge pricing, no haggling.
No. You only pay a 20% deposit (minimum $20) to secure your booking. The remaining balance is paid once your item has been accepted by a driver. If the trip falls through for any reason out of your control we provide a full refund to your card. This way you're protected from start to finish.
We accept all major credit and debit cards (Visa, Mastercard) through our secure payment gateway. All transactions are encrypted and processed through industry-standard payment providers.
The quoted price covers standard door-to-door service. Optional extras are clearly listed when you book:
These are all shown before you confirm, so there are never any surprises. The driver can also see your items online and make a decision if it sounds fair.
Almost anything that fits in a car, ute, van, or trailer! Common items include:
Many of our drivers offer same-day pickup. Once you book, we match you with a nearby driver — our average match time is around 30 minutes. For scheduled deliveries, you can choose any future date and time that suits you.
Yes! Once your driver picks up the item, you get real-time GPS tracking on a live map. You'll see every stage — accepted, picked up, in transit, and delivered. You'll also have the driver's contact details so you can message them directly.
You will need to check with your home contents insurer, usually this will be covered if you still own the item. If you have sold the item then the purchasers insurance should cover it. But it is up to the owner of the goods to organise insurance.
If there's a problem — damage, delay, or dispute — our NZ-based support team is here to help. Drivers take photos at pickup and delivery for documentation. Contact us through the app or website and we'll sort it out promptly.
Every Load+Go driver goes through a vetting process before they can accept jobs. They verify their identity, driver licence, and vehicle details (including WOF and registration). Drivers are also rated by the community after every delivery, so you can see their track record before they pick up your item.
Yes. Once a driver accepts your job, you'll receive their details and can message them directly through the platform. This is great for coordinating pickup times, access instructions, or any special handling needs.
You just need four things:
We accept cars, utes, vans, and vehicles with trailers — any vehicle with cargo space.
If you have a larger commercial truck we recommend signing up at www.gobackload.co.nz
It's quick and done entirely on your phone:
Most drivers are approved and ready to go within 24 hours.
We welcome all vehicle types with cargo capacity:
Earnings depend on the jobs you take, but many of our active drivers earn $400+ per week just by picking up jobs on their existing routes. Longer-distance deliveries and larger items pay more. You choose which jobs to accept, so you're always in control of your earnings.
No platform fees. You keep 100% of the delivery payment shown. There are no sign-up fees, no monthly subscriptions. Just a commission already deducted from the displayed price.
Payments are processed weekly and deposited directly into your nominated NZ bank account. Once a delivery is confirmed as complete, the payment is queued for the next payout cycle.
When you toggle "Available Now" on your dashboard, we show you nearby loads that match your vehicle type and location. New jobs pop up automatically — you can also browse all available jobs in the job board. The list refreshes so you always see the latest opportunities.
Yes! The Schedules feature lets you set recurring routes (e.g., "Auckland to Hamilton every weekday at 8am"). We'll automatically match you with loads along your route — so you earn money on trips you're already making, with no detours.
Not at all. You have complete freedom to accept or decline any job. There's no minimum number of deliveries and no penalties for saying no. Pick the jobs that fit your route, your schedule, and your vehicle.
Before you accept, you'll see:
No surprises — you always know exactly what you're signing up for.
You will need to talk to your insurer about Gig work. Most insurers will want you to tell them what you intend to do and will note it on your file. Potentially insurers may wish you to shift to commercial insurance if you intend to do a lot of deliveries, this is often around the same price. We have commercial insurance options we can supply to you if your insurer cannot cover you.
We've got your back. If something goes wrong — damage, an unresponsive customer, an access issue — contact our NZ-based support team via the app. You also take photos at pickup and delivery as documentation. Disputes are handled fairly and promptly.
As you complete more deliveries, you rise through the ranks:
Higher-level drivers appear more prominently to customers, which means more job opportunities and higher earnings.
